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REV / Marketing - Community & BrandEmployee-Facing

Social Listening Agent

Brand Health Monitor
Operational

"Monitors social channels for mentions of fraud trends and suggests responses or campaign ideas."

Pipeline Health

Model DriftNegligible
Success Rate99.4%
Latency120ms
Cost/Op$0.002

Strategic Objectives

  • Identify viral fraud trends
  • Manage brand reputation

Key Result Indicators (KPIs)

Target KPIBrand sentiment score
Target KPIInbound social leads

Input/Output Pipeline

Modular Inputs

Twitter APILinkedIn mentionsIndustry forums
Processing Layer

Self-optimizing transformer pipeline with RAG capabilities and cross-departmental data access.

Defined Outputs

Trend alertsDraft social replies

Collaboration Matrix

Public Relations
Customer Success